DEPOSIT, REFUND AND CREDIT POLICY FOR WORKSHOPS TAKEN AT MOSAIC SPHERE STUDIO, LLC (Studio Time With Yulia Hanansen Series)
In order to reserve a spot in the workshop a $100 deposit is required by all attendees. Payments accepted: checks, wire transfer, or PayPal. Please note: a 3% fee will be charged for payments via PayPal. The rest of payment is due 4 weeks before the workshop starts.
Refunds & Credits:
If the workshop is canceled by Mosaic Sphere Studio, LLC for any reason a full refund will be issued. Students may also request a credit for another workshop. In case of an inclement weather we will try to do our best to reschedule the workshop for another time. Please allow 3-5 business days for refunds to be issued.
If the workshop is canceled by student:
-a full refund if canceled 2 months before the workshop, minus $25 processing fee.
-if canceled 2 months-1 month before the workshop - a tuition refund minus $100 deposit fee.
-if canceled 1 month-2 weeks before the workshop - no refund, Studio Credit will be given for future workshops or artwork purchase.
-if canceled 1 week before the workshop - $100 deposit will be withheld, the rest of money (credit) can be applied towards the future workshops. Credit money has to be used within 2 years from the date of credit issue.
-if canceled 24 hrs or less before the workshop - no refunds.
No Show Policy:
In case of a "no show" the following will apply:
-if the student gave a deposit and didn't show up for a workshop - no refunds.
-if the student paid in full and didn't show up for the workshop- no refunds.
-in a very special circumstances (excused absence) the workshop fee, minus the deposit, may be refunded providing that student requests the refund no later than 3 months from the workshop's date. Sorry, no refunds will be issued after 3 month deadline has passed.
Please allow 3-5 business days for refunds to be issued.
Note: this policy applies for workshops taught at Mosaic Sphere Studio, LLC ONLY. Refunds for any other workshop locations should be addressed with the organization where the workshop takes place and with the entity whom the money was paid to. Yulia Hanansen will not be held responsible for any refunds or credits for those workshops.
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